Your Contact Information

Email *

Bike & Warranty Details

Date Of Purchase *

Orignal Invoice *

Dealer Consultation

Important: Our Parts Replacement Policy

We only provide parts[Shipping and Labour Cost extra] upon approval from an authorized dealer. For warranty claims, your dealer must first diagnose the issue and confirm they have the defective part. Your first step should always be to contact your local dealer.

Issue & Part Details

Issue Type *

Do you know the name or part number of the item you need? *

Yes, I know it

No, I need help

Part Name / Number *

Step A: Select the general area of the bike *

Step B: Select the Cockpit specific component *

Step B: Select the Frame specific component *

Step B: Select the Drivetrain specific component *

Step B: Select the Brakes specific component *

Step B: Select the Wheels Tires specific component *

Step B: Select the Electronics specific component *

Step B: Select the Accessories specific component *

Step C: Describe the part in your own words *

Issue Description & Uploads

Detailed Description of the Issue *

Upload Photos / Videos of the Issue *

Please provide: a photo of the part, a photo of its location on the bike, and a video of the problem if possible.

By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply.Reply HELP for help or STOP to opt-out.